• January 2026, 4
• Contributor:Moe Kiriya
• 66 views

Why do same-day cancellations happen?

Hello, this is SALON Concierge.

There's something that's been bothering me lately.

Despite everything having proceeded without any problems until the check the day before,
On the day itself, reasons such as "feeling unwell," "family circumstances," or "sudden work commitments" were given.
We see cases where reservations are canceled for a variety of reasons.

Of course, I am fully aware that there may be unavoidable circumstances.
However, on the other hand, sometimes contact suddenly ceases,
Sometimes cancellations occur without any prior consultation.
To be honest, there are times when I feel lonely.

Each setting that connects people is,
It embodies the time and feelings of not only the other party, but everyone involved.

Therefore, if you have any concerns or circumstances,
Rather than rushing through your plans, we would appreciate it if you could consult with us in advance.

"It might be a little long."
"It looks like it's going to be a difficult day."

Even such a small sentiment is perfectly fine.
We can also offer flexible suggestions, such as adjusting the end time of the meeting.

In order to create a time where everyone can feel comfortable,
I would be grateful if you could show even a little consideration.

We will continue to strive to provide you with pleasant and enjoyable experiences.🌸

- Ginza, fully members-only salon -
🌸THE SALON🌸

 TEL：0120-979-958
 OPEN: 11:00-20:00 (closed on Sundays)